FAQ

Yes, we accept returns on a limited basis. To be eligible for a return, your item must meet the following conditions:

• Returned within 14 days of delivery (buyer pays return shipping)

• Item must be unused, in original packaging, and in resellable condition

• Proof of purchase (receipt or order number) is required

The following items cannot be returned:

• Digital products or downloadable content

• Custom or personalized orders (cut to order rigging, OD rigging)

• Sale or clearance items

• Gift cards

To initiate a return, please contact our support team at sales@layline.shop with your order number and reason for return. Unauthorized returns may not be accepted.

Yes, customers are responsible for return shipping costs unless the item was defective or incorrect upon arrival.

Once your return is received and inspected, your refund will be processed within 5–7 business days. Refunds are issued to the original payment method only